We stand behind every link we sell. This page explains what we guarantee, what we do if something goes wrong, and what the guarantee does not cover.
Our guarantee at a glance
- 12 months: your link stays live for at least 12 months from the day it is published.
- As described: the site, link type and article match what you ordered.
- Fixed, replaced or refunded: if we cannot keep these promises, we make it right at no extra cost.
1. Link stays live
If your link is removed, changed to nofollow (when you bought dofollow), or the page is deleted within 12 months of publishing, tell us. We will then:
- Contact the publisher and ask them to restore the link within 7 days.
- If it cannot be restored, replace it with a similar placement on a site of equal or better quality in a relevant niche.
- If we cannot offer a suitable replacement, refund the price you paid for that link.
2. Site and link as described
Before you order, you see each site’s niche, DA, DR, traffic, link type and delivery time. If the published link is not as described, for example the site is not indexed, the link type is wrong, or the niche does not match, we will fix it, replace it or refund it.
Metrics change month to month. Small movements in DA, DR or traffic after you order are normal and are not covered. We cover sites that were listed with wrong or misleading numbers.
3. Delivery
Each site shows a delivery time in days. If your link is not live within that time plus 7 days, you can cancel that item and get a full refund. See our Refund Policy.
What the guarantee does not cover
- Search rankings, traffic, sales or any particular SEO result. No one can promise these.
- Links removed because you asked for changes, or because you changed the target page, anchor text or content after publishing.
- Links removed because your site or content breaks the law, our Terms or the publisher’s rules.
- Penalties or ranking drops on your site caused by your own choices, such as the number of links you build or the anchor text you use.
- Requests made more than 12 months after publishing. We may still try to help, but this is not guaranteed.
How to make a claim
Go to our Contact page and send us your order details, the live URL, and what went wrong. We aim to reply within 2 working days and to resolve the issue within 7 days of confirming it.